Refund and Returns Policy

Refund and Returns Policy

Refund and Returns Policy

Thank you for shopping with xvideosiptv.shop. We strive to provide the best IPTV service, but we understand that sometimes issues may arise. Please read our refund and returns policy carefully.

1. Refund and Returns Policy

We offer refunds under the following conditions:

  • If the IPTV service fails to work due to technical issues on our end and we are unable to resolve it within 48 hours.

  • If you accidentally made a duplicate payment for the same subscription.

  • If the purchased IPTV service is completely unavailable within the first 24 hours of activation and we are unable to provide a solution.

No Refunds Will Be Issued If:

  • You experience issues due to a slow or unstable internet connection.

  • You fail to configure the service correctly on your device.

  • Your device is incompatible with our IPTV service.

  • Your IPTV access is revoked due to a violation of our terms of service.

  • You change your mind after purchasing the subscription.

2. Exchange and Replacement Refund and Returns Policy

  • If you experience technical issues with the service, we will first attempt to troubleshoot and fix the problem.

  • If the issue persists and is caused by our service, we may offer a replacement subscription.

  • Exchanges are only applicable within 7 days of purchase and require proof of the issue.

3. How to Request a Refund and Returns Policy or Exchange

To request a refund or exchange, please contact our support team at contact@xvideosiptv.shop with the following details:

  • Your order number.

  • A description of the issue you are experiencing.

  • Any relevant screenshots or error messages.

We aim to respond to all refund requests within 24-48 hours.

4.Refund and Returns Policy Chargebacks & Disputes

  • If you initiate a chargeback or dispute without contacting us first, your account may be permanently banned from using our services.

  • We encourage customers to reach out to us for assistance before taking any action through their payment provider.

5. Policy Changes

We reserve the right to modify this refund and returns policy at any time. Any updates will be posted on this page.

For any further questions, please reach out to contact@xvideosiptv.shop.

Thank you for choosing xvideosiptv.shop!